FREQUENTLY ASKED QUESTIONS
WHERE ARE YOU LOCATED?
I’m located in Albuquerque, New Mexico, but I’m happy to travel depending on your needs!
HOW DO YOU PRONOUNCE “KUEHL”?
My last name is pronounced like “keel”, but people often say it like “cool” (which I'm told is actually the correct pronunciation in Germany). It’s okay if you mispronounce it; I don’t mind being called the “Cool Photographer” [hint, hint]!
HOW WOULD YOU DESCRIBE YOUR PHOTOGRAPHY STYLE?
My style changes depending on my subject. Generally, when I’m photographing portraits, events, or day-to-day business activities, I like for you to “forget” that my camera is even there; that way I can catch great candid images that show you in your element, being completely yourself. When I’m photographing a subject like food or architecture, I meticulously plan out each image to ensure that I’m representing the subject as attractively as possible.
DO YOU EDIT THE IMAGES?
Yes! All of my services include basic editing to ensure proper exposure, brightness, contrast, etc; that are representative of my style and meet the needs of my clients. For portraits, weddings, and commercial sessions, I will make corrections for smudges, skin blemishes, etc. where they're needed. However, I will first make every attempt to make any corrections at the time of the service. You know what they say - "work smarter, not harder!"
DO YOU REQUIRE A RETAINER?
Yes, I require a 25% retainer with the booking of any of my services to reserve your date and time. However, if you need to reschedule your session, just let me know; I’ll exhaust any possible option to accommodate a change! The remainder of any fees must be paid in full by the date of your session, or 4 weeks prior to your scheduled service for weddings. All fees must be paid in full before clients will be given access to their final images.
WHAT PAYMENT METHODS DO YOU ACCEPT?
I accept cash, check, credit card, or ACH bank transfer for payment of any session or event coverage. Any print purchases can be ordered through your online gallery and paid via credit card or PayPal. Also, note that I will never save your credit card number under any circumstances.
DO YOU CHARGE SALES TAX?
Yes, I charge sales tax on all of my services, and the rate is determined by the location where the service is performed. If you are a tax-exempt organization, I’ll just need a copy of your tax exemption certificate to waive any applicable taxes.
DO YOU OFFER PRINTS?
Absolutely! I offer many different print sizes, as well as canvas wraps, metal prints, and many more specialty items! All print purchases can be made directly through your image gallery online. Your order will be fulfilled by our partner lab and shipped directly to you.
DO YOU GIVE RIGHTS TO THE IMAGES?
I retain ownership of the images and reserve the right to use them for any of my business promotion needs, but you have the ability to download the images from a password-protected online gallery at no extra cost. There will also be a signed print release uploaded to your gallery. Whether you want portraits of your family, some professional headshots, or you’re a business owner that needs images for an advertisement, you will have access to the files of your images for use at your discretion. This excludes the sale of any of the images to a third party, and use by a third party without written consent. However, I cannot and will not guarantee the quality of any physical products that are not printed from your gallery. Please don’t use Walmart or Walgreens or I will cringe and die a little inside!
DO YOU PROVIDE A CD OR USB FLASH DRIVE OF THE IMAGES?
Since you can download the images directly from your online gallery, I do not provide a CD or USB flash drive.
HOW DO I ACCESS MY GALLERY?
Once your final images are ready, I will send an email containing the link and the password to access your private gallery. At your discretion, you can then provide the link and password to your friends and family.
CAN I COMMISSION YOU FOR SOME FINE ART PHOTOGRAPHS?
Of course! Just give me a shout to talk details! You can also purchase any fine art photographs that I already offer by clicking on the Fine Art navigation above.